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Practical guides: what to do and in what order

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Practical guides: what to do and in what order

Practical situations where the first document, next deadline, preservation of evidence and choice of action matter.

Customs valuation

Fallback Customs Valuation Method: How to Review a Customs Decision Under Article 45 of the EAEU Customs Code

If customs value has been determined under the fallback method, the final figure is not the only point to examine. It is important to understand why value could not be determined under the preceding methods, which approach was used under Article 45 of the EAEU Customs Code, where the price information came from, and whether the underlying data are comparable with the shipment being valued.

Customs valuation

The Supplier Has Not Provided a Production Cost Breakdown: Substantiating the Transaction Price for Customs

The buyer knows the price agreed with the supplier. They may have no idea how much the overseas manufacturer spent producing the goods.

Customs control

A Letter from Customs: One Bundle of Documents, Different Procedures and Deadlines

A letter from customs about a familiar shipment can easily look like a continuation of earlier correspondence. The documents have already been submitted, the price explained and the company’s position set out.

Customs control

Customs Request for Documents: the Response Deadline Depends on the Procedure

A company receives a customs request covering several dozen items. Some documents are held by the bank or a foreign supplier, some have already been submitted to customs, and some were never created for the transaction at all.

International trade

Paying a Chinese Supplier Through an Agent: When Payment to a Third Party Discharges the Debt

At 18:40, the day before payment is due, the manager of a Chinese factory sends new bank details via WeChat:

International trade

Importing Samples for Certification: Documents and Customs Clearance

The supplier is ready to ship the products, but their certificate has yet to be obtained. The laboratory needs samples first.

Customs control

A Consolidated Package and Suspicions of Resale

Suppose a warehouse ships clothing for a family and several identical sets of bed linens, purchased from different sellers, in a single package. Customs asks for an explanation of the quantity and intended use.

Recycling fee

Two Cars for the Family and an Additional Recycling Fee Payment

Two cars have been bought for the family. The husband uses one and the wife the other, and both are registered to the person who imported them.

Customs control

Customs Disagrees with the EAEU Commodity Code: Who Declares It and Who Is Liable for an Error?

A new shipment is sitting in temporary storage. Customs has questioned the declared commodity code and requested technical documents.

Temporary storage

Temporary storage charges: who pays and from whom can the costs be recovered?

A company can win a dispute with Customs and still owe money to the warehouse. Setting aside an unlawful refusal to release the goods does not extinguish the storage contract: the warehouse claims payment for services rendered, while the company must establish from whom it can recover the additional costs caused by the delay.

Customs control

Customs asks for documents: why this is not yet a customs value adjustment or a fine

Only a few hours remain in the expected release period. Instead of a release message, the company receives a request for documents. Internal correspondence immediately calls it a customs value adjustment, while accounting begins estimating a possible additional assessment.

Temporary storage warehouse and storage charges

Goods at a temporary storage warehouse: controlling rising costs and preserving evidence for a dispute

The goods are already at a temporary storage warehouse, charges continue to accrue and the next tariff step is known in advance. Participants often reduce the situation to 'we are waiting for customs', which does not identify the actual cause of delay or the next action.

Temporary storage warehouse and completion of delivery

Warehouse refuses to release the goods: what 'control figures do not match' may actually mean

The warehouse says: 'The control figures do not match; delivery cannot be closed.' For the importer, the immediate effect is that the goods remain in storage and charges continue to rise. The underlying legal and documentary reason still needs to be identified.

Customs inspection and evidence

Goods found damaged after customs inspection: what to record before collection from the warehouse

A pallet is standing by the warehouse gate already opened. The wrapping has been cut, one carton is crushed and there is a fresh dent in the equipment casing. Warehouse staff say the damage occurred during customs inspection.

Parcels and carriage restrictions

Batteries, electronics and cosmetics in an international parcel: what to check before shipping

One parcel contains wireless earphones, a power bank and a bottle of perfume. The seller packs everything in one box and hands it to international post. The next day the tracking status shows that the shipment has been stopped.

Customs control

Called to customs to 'give explanations': what to do before attending or signing anything

Current as at 3 September 2026. Before relying on the guidance, check the version of the relevant rules applicable on the date of the particular summons or request.

Temporary storage warehouse and vehicle customs clearance

Car held at a temporary storage warehouse: what to do first as storage charges rise

The car is at a temporary storage warehouse and the bill increases every day. The customs representative says the passenger customs declaration was not registered. Warehouse staff say the car cannot yet be released.

Temporary storage warehouse and storage charges

Car released by customs but still held by the warehouse: which storage days are chargeable?

On Friday, the customs representative says the car has been released. The owner calls the temporary storage warehouse expecting collection, but is told that the warehouse has not received the information needed for release.

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Customs valuation / KTS

Customs valuation

Customs may reject the transaction value and use another valuation method. This can bring additional charges, a security requirement, tied-up working capital and a dispute lasting months. I review the decision or request, deadline, payments and pricing evidence to determine what comes first: a response, administrative appeal, court application or refund claim.

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